Banks face a tough decision when evaluating core banking modernization options. The choice of whether to replace, augment, or re-platform the core system can have huge implications for the business. Our experts’ deep product knowledge and analytical attitude help banks evaluate their options. A full-scale replacement is expensive and not amenable to a simple revenue-based business case. Fortunately, there are interventions that can stave off a full-scale replacement.
Customer-Centricity
A successful core banking transformation process must include a customer-centric approach. This means considering the needs, goals and life stages of a bank’s clientele. Adding this dimension to the business model will help banks achieve better NPS, which is critical for boosting customer lifetime value. A key step in a customer-centric implementation is the development of a centralized repository for customer profiles. This repository will enable bank employees to quickly access information about customers and their preferences, so they can provide more personalized service.
Another key element of a customer-centric core system is an intuitive user experience that supports customer-facing solutions. This will allow a bank to develop and implement empathetic, end-to-end customer relationships. It also allows for rapid front-end deployment of digital banking innovations. This can be achieved by adopting a parallel build approach, in which the new core system will be deployed alongside the existing architecture with events being processed by both systems.
Real-Time Data Analytics
Real-time data analytics is a vital part of the core banking transformation process. It can help banks to make faster and better decisions, improve customer service and detect fraud. It also helps them to track market trends and identify growth opportunities. It can also be used to monitor user behavior, which can lead to actionable insights, such as lowering credit card limits or closing accounts.
Banks need to modernize their core systems and processes to stay competitive in the marketplace. These changes can increase their agility, improve customer service and reduce costs by eliminating legacy systems and outdated practices. They can do this by implementing a comprehensive migration strategy, streamlining around a digital-first mindset, adopting a domain-driven composable architecture and embracing new technology. Traditionally, banks have relied on end-of-day batch processes to extract data and run analysis. This is an inefficient system and puts unnecessary strain on the infrastructure. It’s also a big limitation in an on-demand economy, where customers expect real-time personalization.
Integration With Other Systems
The core banking transformation process is a major undertaking for banks, and can be risky if not carefully planned. Banks should evaluate their current infrastructure, market dynamics, customer needs, and organizational capabilities to determine the best approach for a core upgrade. There are a few options for core banking system modernization, including replacing, augmenting, and re-platforming. Each option has its pros and cons, so it is important for a bank to understand the risks involved in each choice before choosing a solution.
To achieve success, a core banking transformation should prioritize cost savings, smart revenue growth, and enhanced customer experience. This is possible through a holistic strategy, streamlining around a digital-first mindset, and embracing new technology like real-time data analytics. This way, a bank can avoid the high-risk rip-and-replace approach and quickly reap a return on investment. This is especially important for financial institutions that are looking to compete in the global marketplace. Next-gen core systems are built with this in mind, and have a domain-driven composable architecture that provides greater agility.
Security
A key part of digital lending platform india is security. Banks must ensure that their core systems are secure to protect customer data. They can use cloud-native solutions, which offer scalability and flexible integration with back-end systems. They can also improve their security infrastructure with new technologies like real-time data analytics.
Whether a bank chooses to replace, upgrade, or outsource their legacy core system depends on their modernization profile, risk appetite, and urgency to meet customer expectations. They can also adopt a phased approach to core banking transformation. This strategy involves introducing new technology gradually and incorporating the old ones gradually.
Conclusion
This approach is similar to augmentation, but allows the bank to move products into the new platform before replacing the legacy core. This allows banks to get immediate value from new tech while reducing the cost of the transition. It also makes it easier for them to change their business model and product offering in the future.
