First Extended Service Corporation

by Mostafijur Rahaman

First extended service corporation administers vehicle service contract products and services to more than several thousand automobile dealers that sell new and pre-owned vehicles in the United States. It also provides its auto warranty plans to more than a million vehicle owners. The company has four car warranty plans that are customizable in terms of coverage and term lengths.

Auto Warranty Plans

First extended service corporation offers several plans for auto owners to protect their vehicles from costly repairs. These car warranty plans range from bumper-to-bumper protection to specific component coverage. They also include roadside assistance, trip interruption reimbursement and rental car allowance. The company sells its warranty products through several thousand auto dealers and other financial establishments.

Customers can review the company’s customer service online to get an idea of how responsive it is to complaints. A reputable extended warranty provider will quickly process claims and have helpful service representatives available to answer questions. A quick and easy claim process is essential to ensure that you are not left stranded when your car breaks down.

Before you sign up for a car warranty plan with this company, make sure you understand its terms and conditions. If you find that the company is not meeting your expectations, you should consider cancelling the plan and switching providers. The company must offer a “free-look” period to consumers, which gives them 20 days from the date they receive the contract to return it for a full refund. The company must also give a written explanation for why it is denying a refund request.

The average car warranty costs from $350 to $750 a year, depending on the type and length of coverage. First extended service corporation has four car warranty plans that can be customized to meet your needs. You can choose the length of your coverage, the deductible amount and the vehicle components that you want covered. The company has earned an A+ rating with the Better Business Bureau but it does have some negative reviews from unhappy customers.

Other car warranty companies, such as Endurance and CARCHEX, have a much higher customer satisfaction ratings than First Extended Service. They offer a wide range of vehicle coverage options, including an exclusionary policy that is similar to a factory warranty and a Superior plan that covers hundreds of components. They also have a low deductible option and are backed by industry leaders.

Before purchasing a car warranty, you should evaluate your driving habits and the likelihood of mechanical problems. If you drive a vehicle that sees heavy use for commuting or travel, the chances of needing an extended warranty are higher. You should also consider the weather where you live, as colder temperatures can cause more damage to vehicles than hotter ones.

Customer Service

First extended service corporation provides several customer services that include roadside assistance, travel interference reimbursement and rental coverage. They cover incidents like towing, locking yourself out of the car, electric jump-starts and tire puncture assistance. In addition, they also provide water, coolant and fuel delivery on the roadside. They also reimburse you up to $100 for each incidence. The company also provides rental car coverage that covers up to $200 a day for five days in case your vehicle breaks down more than 100 miles away from your home.

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Value For Money

First extended service corporation provides extended warranty products and services. Its products are sold by several thousand automotive dealerships that sell new and used cars, trucks, and SUVs. Its products include rental reimbursement, roadside assistance, and travel interruption coverage. The company also offers additional services, such as oil, fluid and water delivery, and battery and tire replacement. It also offers roadside service that includes towing, flat tires, and lockout assistance.

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Warranty Coverage

With four plans to choose from, First Extended Service offers car warranties with customizable term lengths. Its warranty programs cover all major systems of the vehicle and come with roadside assistance benefits, including rental reimbursement, flat tire repair, dead battery jump, and fluid delivery. The company also offers travel interruption reimbursement, which pays for expenses incurred during a covered breakdown. Some companies limit the number of covered repairs or how many claims can be made, but first extended service corporation does not.

While the majority of reviewers rate first extended service corporation positively, some have complained about the company’s customer service and claim process. Some have noted that First American is slow to respond, and some say they had to wait months before getting paid on a claim. Others have complained that the company does not pay claims at all, or that they have a hard time submitting a claim form.

In addition to its auto warranty products, first extended service corporation has a home warranty division called first american home warranty. Its three plans are categorized by coverage level and deductible. The Starter Plan protects appliances and systems that are not rated as new, while the Essential plan covers a mix of home appliances and systems. Its premium plan bundles a First American Advantage upgrade, covering crane installation expenses, code violations, and appliance removal costs.

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In this case, plaintiff SCA entered into a Representative Agreement with defendant FESC in 1993, wherein they agreed to act as the former’s sales representatives in Louisiana and Mississippi and solicit automobile dealers to enroll customers in extended service agreements administered by the latter. In violation of this contract, the defendant allegedly hired one of its sales reps to work for them and directly sell their product in competition with the former.