AutoZone is a leading retailer of automotive replacement parts and accessories in the United States, with over 6,000 stores across the country. If you’re a car owner or DIY mechanic, AutoZone is likely a name you’re familiar with. In this article, we’ll take an in-depth look at everything you need to know about AutoZone, from its history and mission to its products and services.
History and Mission of AutoZone
AutoZone was founded in 1979 by J.R. “Pitt” Hyde III in Forrest City, Arkansas. At the time, the automotive aftermarket was a fragmented industry, and Hyde saw an opportunity to create a national chain of stores that would provide consistent quality and service to customers.
Today, AutoZone has grown to become the largest retailer of aftermarket automotive parts and accessories in the United States, with over 87,000 employees and more than 6,000 stores in the US, Puerto Rico, Mexico, and Brazil.
The mission of AutoZone is to provide the best customer service and the highest-quality products in the aftermarket automotive industry. AutoZone’s core values include customer satisfaction, integrity, teamwork, respect, and continuous improvement.
Products and Services
AutoZone offers a wide range of automotive replacement parts and accessories, including:
1. Batteries
2. Brakes
3. Engine oil and filters
4. Ignition and fuel systems
5. Lighting and electrical
6. Suspension and steering
7. Tires and wheels
8. Transmission and drivetrain
9. Heating and cooling
In addition to replacement parts, AutoZone also offers a variety of tools and equipment for DIY mechanics, including:
1. Diagnostic and testing tools
2. Hand tools
3. Power tools
4. Shop equipment
5. Chemicals and fluids
AutoZone also provides a number of services to customers, including:
1. Free battery testing and charging
2. Loaner tools program
3. Free check engine light scanning
4. Oil recycling
AutoZone also offers a loyalty program called AutoZone Rewards, which allows customers to earn points for every purchase and redeem them for discounts on future purchases.
Online Presence
In addition to its physical stores, AutoZone has a strong online presence. The company’s website, autozone.com, allows customers to shop for products, check inventory availability, and order parts for in-store pickup or delivery. The website also features a variety of how-to guides and videos to help DIY mechanics tackle common automotive repairs and maintenance tasks.
AutoZone’s mobile app, available for both iOS and Android devices, offers many of the same features as the website, including the ability to shop for products, check inventory availability, and order parts for in-store pickup or delivery. The app also allows users to scan the barcode of a product in-store to quickly access product information and pricing.
Conclusion
AutoZone has become the go-to destination for many car owners and DIY mechanics in the United States, offering a wide range of high-quality automotive replacement parts, accessories, tools, and services. With over 6,000 stores across the country and a strong online presence, AutoZone is well-positioned to continue serving customers for many years to come. Whether you’re in need of a new battery, brake pads, or diagnostic tools, AutoZone has you covered
